Because of the diversity of mediums in photography, mixed media, digital art, jewelry and home decor, my products are fulfilled in multiple ways.
Please read the information below.
Shipping & Fulfillment
Items in the online store are fulfilled using multiple fulfillment sources. Here is a general rule for fulfillment times for your orders:
Vivid Metal Wall Art: Delivered within 7 Business Days
Jewelry: Delivered within 5-7 Business Days
Home Decor Pillows: Delivered within 12-14 Days, pending demand.
General Shipping Information
FREE SHIPPING is available to all 50 USA States. Due to Covid-19 restrictions, international shipping is temporarily on hold.
Wall art, home decor, apparel and jewelry are all created, fulfilled and shipped separately.
For example, if a customer orders a vivid metal print, an aromatherapy bracelet and a Hawaiian throw pillow, each item will be shipped from 3 separate cities in its own packaging and will reach the customer at different periods of time.
Jewelry & Mixed Media
Jewelry items and mixed media art are created, customized, packed and shipped directly from Robert's studio in Santa Fe, New Mexico.
Jewelry and mixed media items ship within 1-3 days using USPS First Class Mail. Larger orders ship via USPS Priority Mail Flat Rate.
Wall Art, Home Decor
Wall Art and Home Decor are "print-on-demand" products, which means they are not physically produced until they are ordered by the Customer. Wall art is produced by a photographic printing lab in Kansas, and home decor and apparel originate from a fabric printer in North Carolina.
Wall art requires 5-7 business days to produce. It ships directly to the customer using 2-day Fedex to all 50 states. PO Boxes are not accepted addresses with FEDEX.
Home decor and apparel requires 7-14 business days to produce. It ships directly to the customer using USPS.
Returns are accepted within 30 days from time of purchase.
Refunds are accepted within 14 days from time of order.
Because of the print-on-demand nature of most items, cancellations are only accepted within the first 3 hours of your order.
Contact me if you have any special concerns or questions regarding your order.